物流政策

Shipping & Delivery Policy
Effective Date: //____

Thank you for shopping at [Store Name]. By placing an order, you agree to this policy.

1. Processing Time

• Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

• Orders after 5 PM local time are processed the next business day.

• Peak seasons may cause 1–3 days delays.

2. Shipping Regions & Estimates

• Domestic: [Country]; Standard: 3–5 days, Express: 1–2 days.

• International: [Countries]; Standard: 7–15 days, Expedited: 5–7 days.

• International buyers are responsible for import duties, taxes, and customs fees.

3. Shipping Costs

• Domestic: Free shipping over $; Flat rate $ below that.

• International: Calculated at checkout based on weight & destination.

4. Order Tracking

• A tracking number will be emailed once your order ships.

5. Local Delivery / Pickup

• Same-day delivery in [City] for orders before 2 PM.

• In-store pickup available at [Address] during business hours.

6. Delays, Loss & Damage

• We are not liable for delays due to force majeure (natural disasters, pandemics, customs holds, etc.).

• Lost packages: Replacement or full refund if not received within 30 days.

• Damaged items: Notify us within 48 hours with photos for replacement or refund.

7. Modifications & Cancellations

• Unshipped orders: Free modification or cancellation.

• Shipped orders: Cannot be canceled; return process applies, buyer pays return shipping.

8. Limitation of Liability

• Our liability is limited to the order value; no indirect damages (loss of income, goodwill, etc.).

• Delivery times are estimates, not guarantees.

9. Policy Updates

We may update this policy; changes take effect upon posting.

10. Contact Us

Email: ____
Support hours: Mon–Fri :–:
Address: ____